Privacy Policy

Welcome to Mhey Anne Flowershop!
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

• Personal Information: Name, address, contact number, and email address.

• Order Information: Delivery details, recipient’s name, and special instructions related to your order.

• Payment Information: Payment method details (handled securely through our payment partners; we do not store your credit/debit card details).

• Technical Information: IP address, browser type, and browsing behavior to help us improve user experience.

2. How We Use Your Information

Mhey Anne Flowershop uses the information we collect for the following purposes:

• To process and deliver your flower orders accurately and on time.

• To communicate with you regarding your purchases, inquiries, or delivery updates.

• To send promotions, special offers, or updates (only if you’ve opted in).

• To enhance and improve our website’s functionality and user experience.

• To comply with legal obligations and prevent fraudulent activities.

3. Information Sharing and Disclosure

We value your trust and will never sell, rent, or trade your personal data.
However, we may share your information with:

• Delivery partners or couriers to fulfill your orders.

• Payment processors to securely complete transactions.

• Service providers that help maintain and improve our website and marketing.

• Legal authorities, if required by law or to protect our rights and customers.

All third-party partners are required to keep your information confidential and use it only for the purpose of providing their services.

4. Data Protection and Security

We implement strict security measures to protect your personal data from unauthorized access, misuse, or disclosure.
All transactions are encrypted and transmitted securely through trusted payment gateways.
However, please note that no method of transmission over the internet is 100% secure.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, track website traffic, and improve functionality.
You may choose to disable cookies through your browser settings, but doing so may affect certain features of our website.

6. Your Rights

As our valued customer, you have the right to:

• Access and review the personal data we hold about you.

• Request correction of inaccurate or outdated information.

• Withdraw consent from receiving marketing communications.

• Request deletion of your personal information, subject to legal or contractual restrictions.

To exercise these rights, please contact us using the details below.

7. Changes to This Policy

Mhey Anne Flowershop may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Any updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions, feedback, or concerns about this Privacy Policy or how we handle your information, please contact us:

Mhey Anne Flowershop
Dalaguete, Cebu, Philippines
📞 09468016506 / 09054059220
📧 [email protected]
🌸 https://mheyanneflowershop.com/